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The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.
Exceptional purchase and after sell service Experience! I recently had the pleasure of purchasing BMW x1 xDrive from INFINITY of San Jose, and I couldn't be more impressed with the entire experience. From the moment I walked in, the staff was incredibly friendly, professional, and attentive to my needs. The sales team was knowledgeable about all the vehicles on the lot and took the time to answer every question I had—no matter how small. They made sure I was well-informed about the features, financing options, and even helped me with a test drive that sealed the deal. What truly stood out to me was the transparency throughout the process. There were no hidden fees, and I felt confident that I was getting a fair price. The dealership’s commitment to customer satisfaction is evident in every step, from the warm welcome to the paperwork process. Additionally, the finance team went above and beyond to ensure I received the best possible deal, offering a range of financing options that fit my budget. I left the dealership with a fantastic car and a smile, knowing I made the right choice. If you're looking for an honest, customer-focused car dealership with a fantastic selection, I highly recommend INFINITY of San Jose.
I started my search in November looking for a previously owned BMW 7-Series at United Imports and Infiniti of San Jose (both companies are affiliated). I inquired about one particular car in December, and I was responded to by Shahin Shirkhodaei. He informed me that the car I was interested in had sold, but he really tried to sell me on another car, but I wasn't interested in it. Shahin remained patient with me and we kept in touch for 4 more months until I finally found the car I wanted and Shahin jumped all over it to help me get my car. I was so impressed that he hung in there with me until I found the right car. That is great customer service! And that's why I bought the car from Shahin and Infiniti of San Jose! In fact, everyone at Infiniti of San Jose was very nice to me throughout the entire process. I will buy from them again. This is the 2nd car I have purchased from United Imports/Infiniti of San Jose. Outstanding!
Very professional with great customer service and attention to detail. I would recommend 10 out of 10.
Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience.
I was there to buy the key fob, believe or not, they fixed it for free. Saved $499!
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