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My contact with the dealer began with an e-mail asking for information about one of their cars. Within minutes I received an e-mail and it was followed up by a phone call from Ray Gandurski. That phone call was had in the late afternoon on Monday December 30th. Due to the New Years holiday I could not get the dealer until Friday January 2d to inspect the car. Ray graciously advised that he would hold the car for me. It was a pleasure to meet and work with Ray. He had the car washed and ready for inspection. He answered all of my questions about the car and his estimate for the purchase was spot-on. We struck a deal within 30 minutes. Ray then followed me to the local Enterprise office where I dropped off my rental vehicle. For the first time in my life buying a car was not an adversarial tug-of-war. Ray's good humor and professionalism were both refreshing and appreciated. I take pleasure in highly recommending Cadillac of Naperville and, especially, Ray Gandurski.
Bennett is so knowledgeable and patient. He did a great job understanding what am I looking for and what it’s important to me for my new car. Base of my needs, he did the best recommendation on my budget. He recognize me by name every time I walk in and that feels like family.
Had a good experience with Aaron Thomas. He has been very helpful throughout out, very gentle and caring. I would say he is a great asset for the Cadillac
Came to this dealership with our XT4, for various service needs, the past four years, after disappointing episodes at our local Cadillac dealership. We found this place to be far better, than other dealers. Yesterday, we traded in our XT4, for a new XT5. Bennett and Brad Tustin, along with other staff, worked the deal to our satisfaction. Everyone that we have dealt with, from service writers, sales and closing staff, are professional, and pleasant. The facilities are well laid out, clean, well organized, and appealing. A truly TOP NOTCH organization. It is refreshing to do business with a company who employ people that go above and beyond to take good care of their customers. WELL DONE to all the individuals who assisted in the yesterday's sales and delivery!
Sherri Sherri Sherri is all I can say! Fantastic spirit,impeccable timing with her jokes and very professional. Her and Marc couldn’t have done a better job. Not to mention the free snacks and clean quiet environment. 10/10 experience.
Great dealer to work with, Bennett is awesome to work with! Transaction was as smooth as butter and was truly an enjoyable experience. Couldn't have asked for a better salesman, truly down to earth and understanding. Thanks again Bennett!
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