Cadillac of Naperville, was extremely helpful in finding what we wanted in our next car. We prearranged for a loan, and time was limited, as I would only have time for a quick test drive and paperwork within a couple of hours. I would like to thank Brad Tustin for taking my initial call find and locating the right car for our needs, then passing info to Bennett, since Brad was off the following day. Worked with Bennett the following morning, I was able to get everything I needed on my end. Arrived in Naperville, quick test drive, paperwork with Bennett, off to Sherri for financing (everything ready on her end). The car was detailed and ready to go, quick overview with Kai who was very knowledgeable in getting me setup. Total time at dealership 2.5hrs, and thankful everyone did their part in assisting us with our needs and timeline. Bennett did a follow-up call. I highly recommend this dealership for your next car. Know what your needs and wants are in your next car, get a pre-approved letter for financing and save an enormous time for all when getting to the dealership.

At our first visit, a gentleman held the door open for us and welcomed us to the dealership.

I had an outstanding experience at Cadillac of Naperville. From start to finish, the entire team made the process smooth, stress-free, and enjoyable. My sales advisor, Bennett, was knowledgeable, patient, and never made me feel pressured. Sales manager Bobby also went above and beyond to ensure everything was perfect. They took the time to answer every question and made sure I was completely comfortable with my purchase. I absolutely love my new 2026 Escalade IQL and couldn’t be happier. If you’re looking for exceptional customer service and a dealership that truly cares about its customers, I highly recommend Cadillac of Naperville!

This dealership was exactly what I had been looking for. I experienced prompt, efficient, knowledgable, accommodating expertise service meeting all my needs in a comfortable manner! I felt a difference upon entering the facility I was welcomed with a friendly smile putting me at ease. Special shout out to sales associate Ray Gandurski, he is caring, friendly and knowledgeable. Ray had the perfect vehicle waiting for me to test drive and made me feel right at home. I purchased that vehicle within a timely manner and am extremely happy with my decision. I highly recommend Cadillac of Naperville and Ray for all your driving needs!

We've purchased two Cadillacs from Mark Heffner. He is an outstanding professional who has gone above and beyond our expectations for customer support. Mark is the reason we will continue to be loyal Cadillac of Naperville customers, and highly recommend Mark Heffner as a top-notch professional.

Mark Heffner, Sherri and Ki made our buying experience the most pleasant ever! Mark helped us find the right car, at the right price with excellent financing. Sherri made the paperwork process very smooth and efficient. We also appreciated the time that Ki spent with us explaining the many features. THANK YOU!