Even after reading the negative reviews that described the sales person as rude, I went to look at a specific truck. Within seconds of my trying to describe the vehicle by make, model, year and VIN, so he could look it up, he demanded to know the color. I didn't know it, which escalated his rudeness. He's sitting at his computer saying he doesn't know what car I'm describing. Imagine, I didn't get through identifying the vehicle before he started. I told him we were done, that the reviews I'd read were right and walked out. He pursued me and found my wife who had found vehicle in question. I told my wife we're leaving. Naturally she was confused. It only took a few seconds for her confusion to end. He actually stepped in front of her as she made her way, going around him, to me and our car.

STAY AWAY!! A scam of a place. Sold me a car that was within warranty and lemon car and then played around with fixing it telling me that it's my fault! Tried telling me its not his problem if the car is defective because he has a lot of cars there. Now I have a completely damaged car that gets worse by the day. DONT BUY FROM HIM. He is a lying scoundrel who admitted to the Attorney Generals office that he knew something was wrong with the car after I filed a complaint.

If you're looking for a straight straight shooter than you need to go see Dave at Mass Auto Outlet. Find your car on the lot, take it for a drive. If you like it, buy it. If you don't keep looking. I bought my truck from Dave and it had a few little things and a few bigger than little things. Every time I brought them to his attention he said, "no problem, we;ll take care of it" and he did. As promised. Financed me, too. Not crazy about the rate, but rebuilding my credit. Got a great truck with low miles for a great price. I would recommend just about anyone looking for a good used vehicle to go see him.

Before making a 2 hour trip I spoke with Dave. His first question to me is asking if I need financing. After reading up on common engine problems with the vehicle I was thinking of purchasing I asked if Dave had any service records. His response was “ weare a used car dealer these cars don’t come with a bible”. Knowing that the spark plugs in these cars have been known to seize and break I asked if they have been changed. Dave offeredto check that with his mechanic but then quickly asked if I needed financing because he didn’t want to go checking spark plugs to find out I had bad credit. I told him that he was being rude and I was just asking basic questions. Dave’s response before I hung up was “ you live 2 hours away maybe you should keep your business there”.

Just brought my second vechicle from Dave at Mass Auto Outlet. First one was a 1998 GMC Jimmy 14 years ago and it is still on the road with 421,000 miles!!! But I needed another vechicle so I went to see Dave and brought a 2004 Jeep Grand Cherokee. Great vechicle and very reasonable price. I love it. Dave has a fairly small dealership, so that means low overhead...hence low price. I live in Rhode Island and would reccomend Mass Auto Outlet to Anyone. Joe J. From Burrillville, RI

Dealt with owner, Dave Sr. on the phone and he was friendly and no pressure. Made arrangements to see a truck from the website the next day. We ended up getting a different truck than originally seen on the website. We pointed out that it needed 2 rear tires and rear brakes, and he agreed to take care of that. We struck a deal and he made sure the truck was ready in a couple of days. I would definitely recommend buying a vehicle from this dealer. Dave was very easy to talk to, up front and didn't waste our time!