7300 Wayzata Blvd
Golden Valley, MN 55426
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Mercedes of St Paul honored the highest of two coupons mailed to me. Thank you Mike for the great service to really satisfy a customer!
Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area!
It was a bad first appointment, but they said they'd make it right and they did. Happy now thank God I'm retired.
Horrible customer service. Horrible establishment. They do not tell you the truth about the vehicles you are purchasing and leave you to deal with all issues yourself. Anyone that is thinking about purchasing a vehicle from here, absolutely take your business elsewhere.
Sent 3 emails & left 2 voicemails within a 3 1/2 day span to inquire about a vehicle. I got one call back halfway through that period for 10 minutes and then crickets.....I was paying cash for one of their Maserati's and just had one simple question about warranty specifics and they would've had any easy sale. Either they don't want to sell cars or their customer service needs a lot of work. I will go else where.
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