We bought our 2022 Audi SQ5 new in 2023 — the last remaining 2022 on the lot. On July 8, 2026, it lost all electrical power and died completely, less than five miles from Audi Greenwich. When we called, we were told the dealer would not evaluate the car unless we arranged towing ourselves — for a vehicle that was completely dead. We hired an independent mechanic, who found water and debris packed into the rear drainage channels, sitting against the wiring and battery. The rear wiper ran on its own; the car started for seconds, then dropped into limp mode. Audi Greenwich later confirmed water intrusion and repaired it under Warranty Extension U76 — coverage that exists specifically for this problem. We then asked Audi corporate (Case 07651492) only to confirm the seals were properly remediated. We received no response at all. The failure was serious. The refusal to help a dead car was worse. And the silence afterward told us everything. After thirty years of owning luxury vehicles, we will not buy another Audi.

I received a great deal of help when buying a car while I was in another state (Illinois). Mr. Faron made it possible for me to finalize the purchase. I wish all car specialists and salespeople were like him.

This was the 5th Audi I have purchased in the last 15 years. As always, the staff of Faron Salisbury, Faron Zorthian, and Jessica were very helpful and courteous. I am very happy with the look and performance of this vehicle and would highly recommend it. Neil and Beatrice Pomper

Worst car dealer I ever dealt with! After my sale nobody answered my calls or emails!

Just bought a used Acura from this dealer. My salesman Matt was awesome. He was just as excited as me about me getting the car!! They were pretty firm on their price that was my only real issue. Other than that had a good experience.

The best Audi dealership around .. The entire team is just fabulous.. I have bought few cars from them. And I ll continue buying from New country .. it’s a no brainer .