I went here convinced I was just going to look, as I was in a very tight bind financially but equally desperate. Bob greeted me with a smile and whisked me away to his desk where he worked hard to get me a fantastic deal on a solid car - and he succeeded. No cash down, affordable, reliable. The relief I feel is only surpassed by my gratitude. Bob was also one of the most pleasant salespeople I’ve ever met, and his kindness was genuine. Thank you for helping me, Bob.

A Truly Pleasant and Honest Car-Buying Experience I was feeling really upset this morning because of a dealership that kept changing the price, but then I happened to find a car that caught my eye on a website. Then I made an appointment at Merchants Auto for a test drive. At first, the place looked a bit quiet, and I wasn’t sure what to expect. But from the moment I walked in, I was impressed by how friendly, professional, and proactive everyone was. There was about a $3,000 difference between the price I saw online and the one initially quoted at the dealership. I mentioned this and also showed them an offer I had received from another dealership the day before. I told them that if they could match that deal, I’d sign right away. They worked hard for nearly an hour — checking different options, running numbers — and finally made it happen. I signed the paperwork and made the down payment on the spot. Even better, the finance rate they offered was about half of what another Boston-area dealership had quoted me, which helped offset that $3,000 difference. What impressed me most was that the price we agreed on during negotiation was exactly the same when it came time to sign the papers — no hidden fees, no surprises. It was a bit of a drive to get there, but it was absolutely worth it. I’m genuinely happy with my purchase and the entire experience. Highly recommended — I’ll definitely come back here when it’s time to replace my wife’s car!

The deal was easy to make, went quickly when it was time to sign papers. I reached out for copies of certain documents and they were sent immediately. Best case shopping experience I’ve had in a long time

Damien was nothing short of fantastic, he kept it real and got me the best deal possible!

His courtesy very helpful. Iam happy with his service and attention ..I will recommend him

Damian was extremely helpful in getting me into the car I wanted for the price I could do. He was very friendly and diligent in his operations. I will be recommending him to all my friends. Thank you for a great experience.