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I am submitting this review on behalf of my husband who recently had his 2007 FJ Cruiser in for service. I texted Mike Romero and received prompt response and WOW... we could bring it in that same day. Mike is an excellent communicator, service advisor and representative for Toyota. Thank you to service technician Juan (Tag I916) for thorough in completing the service ...nothing was left open...awesome job! Hubby did not use the transportation service (which is an appreciated option)...we live nearby and it was easy for me to pick him up. I wonder why this survey's highest rating is very good...I believe it should have an "Excellent" option which I would have rated for both Mike and Juan. I believe thorough service is highly important at a dealership; however, obtaining an excellent and low-pressure/stress sales experience and affordable purchase price is highest priority at the beginning of a new car experience and I would purchase from the dealership that could deliver on those 2 items.
Muy buena conexion y muy buen trato le agradezco a Melanie Kranz muy satisfecho salgo justo con lo qué Queria!!!
I recently purchased a 2026 Toyota Corolla Hybrid from Camelback Toyota, and I had an outstanding experience thanks to Melanie Kranz. From the moment I walked in, Melanie was welcoming, knowledgeable, and incredibly helpful. She took the time to understand what I was looking for and guided me through the process with patience and professionalism. Her attention to detail and genuine care made the entire experience smooth and enjoyable. If you're looking for someone who truly puts the customer first, I highly recommend working with Melanie!
Paloma was a great help into finding my mom a new car for her price range! 💗💗 she’s so great.
My husband and I had an excellent experience working with Estrella “Star” yesterday at Camelback Toyota. She was personable, knowledgeable, and professional. She went above and beyond to help us find the right vehicle. She did everything with patience and a smile! We have always had a good experience working with this dealership.
We have purchased 3 cars from Camelback and have always loved their professionalism and friendliness. We had a great car buying experience recently with Melanie Kranz and highly recommend her. She was extremely patient with us as she helped us find the right car. Highly recommend Camelback Toyota and Melanie!
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