The process of buying my new ford was very easy. Everyone was very kind and helpful

First visit ever to AutoNation North Canton for a "Works" oil service and inspection on my 2024 Mustang GT Premium Performance Convertible. Was greeted by Jeremy who is VERY welcoming and customer focused. Check in was a breeze! Was offered a complimentary wash and full vehicle inspection for my GT!. Oil service and inspection was completed quickly and I received a full report regarding my vehicle. 5 star customer service! Car was returned with all of my preferred saved settings in the correct position. Also-the customer lounge is very nice and clean and all of the dealership staff I encountered smiled, said hello, and most definitely appeared to enjoy working at this dealership. My family has 3 Fords and 2 Lincolns and AutoNation/Jeremy B. will be getting all of our Ford service business going forward. Thank you for the outstanding customer service!

This dealership was super friendly and answered all of my questions. They made me feel like family.

Very fast service, they scheduled us quick, and had our truck fixed and back to us in less than 3 days for a significant repair !!!

The like the way that AutoNation prices the cars. So came here for a second time to make a purchase or to get my F150 repaired. While they didn't have a lot of options to choose from, I found one and bought it all in one day.

very professional but lacking on some basics. other dealership service locations that i have been to offer free car wash with every service appt. that should be standard. i have never had my car washed at the ford autonation and i have spent hundreds of dollars ~ figured that should be worth something. Also the ford automnation technicians smoke and i do not. i just spent a lot of money on cabin and engine filters only to drive away from my appt and the entire inside of my truck smelled like an ashtray. self-defeating. Also i needed the 2 backseat grab handles put back into their slots since they became detached. After a full hour of troubleshooting the service dept still could not fix it and on the invoice they charged me over $200 dollars for nothing. i drove away with the handles still broken. i literally paid something for nothing. They need to have a common sense approach to their customer service.