Needed a new key fob provided and programmed. From ordering from Parts to getting scheduled with Service, everything went smooth. Waiting area was nice, with coffee and water provided. I was kept up-to-date on the progress via text. Success!

My experience purchasing a used Toyota RAV4 from Fred Beans Chevrolet of Doylestown was mixed. While I was happy with the vehicle itself, the purchasing and follow-up experience left much to be desired. There were concerns regarding additional warranty and protection packages, along with a ceramic coating treatment that I later discovered had not been applied as promised. Resolving these issues required multiple follow-ups, and communication was frustrating at times. I shouldn't have had to put so much effort into getting answers and ensuring that services I paid for were provided. To their credit, the dealership eventually addressed my concerns. They applied the ceramic coating and, knowing the vehicle was approaching its 45,000-mile service, ensured that the necessary maintenance had been taken care of while it was in the shop. They also provided a loaner vehicle for the day and returned my car fully detailed, inside and out. I appreciate that they ultimately made things right. However, the experience would have been significantly better with more transparency, proactive communication, and follow-through from the beginning. I'm sharing this because I believe both the problems and the eventual resolution deserve to be acknowledged.

Allen Schwartz, the salesman was great. It was a very good experience and we would go back again.

Rueben Troncoso salesman very good very helpful in purchasing of the van and coordinating with pickup

My service advisor was very helpful and friendly.All my work to my vehicle was performed in a very efficent time frame

My sales man was so helpful, as was the gentleman who appraised our Jeep. Of all thr FB dealerships... Chevy is the one I will deal with.