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Kris Fox was my sales guy and was FANTASTIC!!! I hope he's still selling RAVs when I want a new one!!! From ordering the RAV, to keeping me informed on the status of that order, to finalizing the sale today, the process was seamless! We had a lot of great chats during the ordering process, today while waiting on my trade-in value, and getting the sale finalized. Being able to chat about a lot of things other than the RAV was easy and enjoyable. Time flew by! Kris is very knowledgeable, personable, and down to earth. His co-worker, Mike Rosett in finance, was fantastic as well! He explained add-ons very well and I have to give him kudos for helping me understand all the things! My 2 RAVS from RLT in Golden Valley were serviced there as well. I can't say enough about this business and the people who work in all of the departments! RUN...do not walk to RLT in GV and ask for Kris Fox! You won't be disappointed!
Kris Fox was so genuine and helpful! It didn’t feel like dealing with a sales person. It’s so refreshing to talk to someone who can just be themselves and not feel like it’s a forced personality. Out of all of the dealerships we had gone to which included other Toyota and Honda specific dealerships he was the first one to actually print us out and show us not only the Carfax but also the vehicles, Maintenance history and what they specifically did to the vehicle. It’s great to see that this dealership doesn’t just put money into creating a nice environment, but they actually put it into the cars that they are selling, especially the used cars. I had looked at several other used cars before coming here and I was so thoroughly disappointed at how terrible the condition was for some of them. I saw so much stained interior, dirt and debris left inside of vehicles as well as some larger damage like cracked tail lights and larger spots of rust. The oldest used car we had looked at was only a 2017 so it was crazy to see these big name dealerships letting people drive vehicles that had no care put into them and didn’t even bother to give us service records. Talking with Kris was a breath of fresh air and I felt a bit negative going into the test drive since I had already driven several cars and knew what I liked and he was the first two fairly go through the service records to ensure it is a sound vehicle, which made us feel a lot better about the pricing and we were able to negotiate to a number that we all liked.
Friendly staff Frankie was a fantastic sales person easy to work with and very kind made sure my questions were answered took great pride in making sure that my car was ready for pick up when I needed it
Had a great experience with Ricky Vang -- he put us in a RAV4 plug-in hybrid and made the transaction extremely quick and easy. We're long-time Toyota customers and will continue to be.
Clean, friendly and great to work with !!!! Will definitely work with them again for sure
Tre is excellent. He is a thoughtful, intentional, kind, and patient person, who manages to walk the line between dealership/ professional goals, and excellent care of customers. I highly recommend him! I also highly recommend this dealership, as an excellent, caring, and flexible organization!
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