13600 Brookpark Rd
Cleveland, OH 44135
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sales Dept.
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finance Dept.
management Dept.
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The best car buying experience! Everyone I came in contact with was professional and prepared. Ryan, Tom and Tori communicated every step in the process and it was smooth. I worked in dealerships for 28 years and never really had to "buy" a car during that time. So I was cautious going in. But the staff at Metro Lexus was fantastic, I highly recommend. Thanks guys!
The new car manager was awesome and so were Ruth and Allison . The UX HYBRID IS BEAUTIFUL
With Allison’s help, the car-buying process was smooth and enjoyable from start to finish. From our initial discussions through to final delivery, everything was coordinated seamlessly and handled with the utmost professionalism. I truly appreciate fir clear communication, timely updates, and the effort you put into making the entire experience hassle-free. It gave me complete peace of mind knowing everything was managed so efficiently.
I enjoyed working with Colin and the management team. The Lexus purchase was a smooth process and very transparent.
Collin was the best in helping us get exactly what we wanted. great service,very caring when listening to us !
Rep provided updates and listened and investigated my concerns regarding the Lexus navigation screen issue.
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