Wickstrom Ford

600 West Northwest Highway

Barrington, IL 60010

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

We had a very positive car shopping experience at Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and modern. Our sale was coordinated by Chris Krason who was patient and knowledgeable. He listened to our needs/wants. Chris gave clear explanations, was always prepared for appointments, and worked with us as we made our decision. We never felt that he was pushing any particular choice or that we had to make a quick decision. We truly believe that Chris and the team at Wickstrom wanted to help us select a vehicle we would be happy with for the next several years. It was a pleasure buying our vehicle from Chris Krason and Wickstrom Auto! It has now been a week from our purchase. Chris has reached out to make sure we knew he was available for questions, and we know he would honor the offer.

The dealership was great and surprisingly easy experience. The staff was kind and able to answer all the questions I had. Special shoutout to Scott who made the process seamless. He was very genuine and gave great recommendations.

I recently purchased a 2025 Ford Lightning from Wickstrom Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the entire staff was friendly, professional, and welcoming. Everyone I interacted with made the process smooth and stress-free. But the real standout was my sales representative, AJ. We had several days of email communication leading up to my visit, and he was always quick to respond, thorough, and helpful. His responsiveness made a big difference and helped me feel confident even before I stepped into the dealership. Once I arrived, he continued to impress—taking the time to answer all of my questions, never rushing or pressuring me, and making sure I was completely comfortable throughout the process. His professionalism, transparency, and dedication to great customer service made this experience truly memorable. If you’re considering a new vehicle, I highly recommend visiting Wickstrom Ford and asking for AJ. He made the entire journey a breeze, and I couldn't be happier with my new truck!

Eric Jensen went above and beyond when I went into Wickstrom Jeep to purchase a new vehicle. I gave him an idea of what I was looking for and he showed me a couple of Jeeps, but they just didn't fit. He then took me to Lincoln and finally Ford where I found something that fit my needs/wants and was also affordable. He was patient and answered all of my questions and was able to find the right vehicle for me. I've been driving it for 5 days and couldn't be happier. He was with me for the entire process and helped me get oriented to the new vehicle and systems that were so different from previous my vehicle. We've bought/leased a number of vehicles from Wickstrom over the years and they never disappoint. In addition to a great sales team their service has also been top notch!

Their staff are Fast and transparent also Aj is very accommodating he will give the answer you need to know , Best dealer ship

Great experience the moment I walked into the dealership to buy a car. Chris was very helpful with me in choosing my new car. He made the process stress free.