Tell us about your experience with Victory Nissan of Mechanicsville.
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service Dept.
parts Dept.
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finance Dept.
management Dept.
internet Dept.
administration Dept.
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State inspection and vehicle maintenance was performed in a timely manner - just a little over an hour while a waited. Allen went over other recommendations for service with no pressure to do them. Have been using this dealership for annual inspection and vehicle maintenance for several years now and they've done a good job!
Craig was very helpful and took time to explain things. Even though he was constantly being interrupted by other employees. He made sure I was completely satisfied with the work and gave a discount on original order. It was nice to have someone who cared about his customer.
Well organized, pleasant, and fair They treated us with respect, gave us a fair price on our trade in, and gave us a fair price on our new Murano
Got us in right away. Found the necessary part the same day. Kept us informed throughout the process. Victory Nissan will be our go-to for everything.
Described and showed me existing more immediate issue. Provided an idea of future outlook. In and out in decent time. Associate checking my car in brought expired tag to my attention. Don't know how I missed/overlooked it. Certainly didn't want to be on the road with an expired tag.
Welcoming, easy scheduling, comforable and efficient. Customer service was great. I appreciated the detailed explanations and documentation. The only negative thing was wait time and services are a bit pricy.
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