Not sure why they use pinch welds to lift a truck....but that was the deciding factor when they suggested I do not continue to have them service my F150. "The pinch welds are too rusted, and not many people would be comfortable lifting your truck for service down the road." Well why not position your lift arms to use the frame? Every where I've checked, the pinch welds are not appropriate to lift a body-on-frame vehicle. However, this is standard practice at Brad Manning Ford. Therefore I adhered to their suggestion and put off the service which would have made them a couple thousand dollars. Seems counterproductive.

Our salesman was Joe. Fantastic salesman. He showed us our truck, let us take it for drive. Even though we got there right about 6pm. They closed that night at 7. The person who wrote our contract was just as good. Couple of things that they did not do was go fully over the truck. Didn't have the book for the truck. Otherwise we had a great experience.

Went in for the "works" package, walked out with $432 bill. They couldn't get lug nuts off that were tightened by the purchased other Ford dealer so had to pay $240 for new ones. $46 to plug fix a slow leak in tire? Telling me the battery was bad and nothing about the tires all checked and marked OK on the vehicle report to then get a follow up email that they told me tires were worn on inspection and needed replaced. So did they actually check? or just mark everything ok. What else might be wrong? Was there for 2 hours.

Friendly, knowledgeable, and detailed employees are ready and able to help resolve repair issues. Creative thinking helps to find less costly repairs that still give the customer confidence and reliability.

Eric at Brad Manning Ford took care of all my needs and provided the excellent customer service I have come to expect from Ford.

Problem was diagnosed and handled quickly. One of the problems was sent to a local shop that specialized in the fix and saved me some dollars.