1015 Chicago Ave
Evanston, IL 60202
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service Dept.
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During a recent visit to your service department for scheduled maintenance, I had a disappointing experience with one of your representatives, Jamie Mossman. He told me my paperwork would be ready in 5 minutes, but after 35–40 minutes passed and I saw him assisting other customers in the waiting area, I finally had to approach him myself. At that point, he printed the paperwork for me to sign. Throughout the experience he displayed hostility and unnecessary rudeness. Frankly, I’m left wondering why I should return to a Mazda dealership when I can receive faster, more courteous, and transparent service from places like Jiffy Lube—at a more reasonable price.
We had a very good experience with Eric Fragassi in buying at Autobarn in Evanston
Appreciate the prompt service and timely updates via text messages. So glad they were able to to remove a seized license plate frame screw!
The Autobarn is an attractive showroom & building.. upon entering the building I was greeted by Christopher Allgeretti. His presence & positive energy flowed with Feng Shui !!!! The Mazda CX 90 was a vehicle I had chose before arriving & Christopher had made the Entire Experience of finding the exact model & Color I was interested Effortless .. Christopher & I went on a test drive through the neighborhoods while explaining the features of the vehicle sharing his vast knowledge of that particular vehicle along with some history of Mazda company & his experiences with the vehicles. Kishan had also played a key role in helping with getting to know the Mazda CX90 & made the Experience Easier & Enjoyable !!!!!!! Kishan also helped to Navigate the Controls as well ..
I never bought a vehicle online and from out of state before. I bought this car sight unseen although I had them send photos and a video. The process was a little clunky but we got it done. I would recommend this dealership and salesman Chris Reis.
I live in NJ which is a 1000 miles away from Autobarn, on 6/20/25 I called and spoke to Chris Allegretti, and let me tell you this; Chris was honest and a true professional he answered every text and call in a timely fashion and this made it real easy for me to purchase a 2025 certified used CX-70 sight unseen. Chris had the car shipped to me in NJ and I was very surprised that it was shipped enclosed and not open this was not something i requested but he did the right thing.
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