The service team at KIA is professional and keeps me informed throughout the process via an online tracking feature. My car serviced quickly and returned in great condition. Excellent customer service!

Terence did his best at getting what we wanted and was very patient with our decision making.

Very professional not pushy and took his time with us. He was amazing. Super knowledgeable

I was extremely overwhelmed after my old vehicle quit on me unexpectedly, buying a new car is always a huge decision. Thankfully, everyone I interacted with at Jacksonville Kia was kind, understanding, and most importantly patient. My sales representative Charvez never made me feel pressured or uncomfortable, answered all of the questions I had, and even down to the financing process was double checking everything to be sure it matched up with what we had discussed - he was truly a big factor in why I chose to purchase at Kia. Justin made time to run the numbers several different ways so I could get to a monthly payment that felt comfortable, and like Charvez, answered many questions for me and never rushed or pressured me. Working with people that seem genuinely honest and don’t look at you like just another customer makes a difference. I’m very thankful to the team for making a stressful process seem a bit less scary, and I will absolutely recommend this dealership to any of my family or friends in the future.

Friendly, knowledgeable, helpful, patient, great, honest, understanding, willing, neat, hospitality, sincere, excellent, outstanding, complimentary, negotiable

Fast costumer assistance. Friendly and knowledgeable. Explained all the details on the vehicle and how to utilize them.