The staff at Ballentine Ford always asks if you are 100% satisfied ... and if you are not, please let them fix it.

Ballantine Ford and its incredible service department are such a joy and pleasure to do business with!!!! Thank you for making it such a smooth and efficient experience!

David & Mark were professional and welcoming. The purchase of the Acura RDX was handled professionally and the procedure was smooth. No high pressure tactics just strait forward processing. Will recommend Ballentine Ford very highly.

Took car in for the backup screen recall. Both persons were pleasant, kind and professional. I waited the quoted time and car was ready sooner. I have always had a great experience with this dealer and will continue going.

Very efficient and a pleasure to deal with ready when I arrived was in and out in 35 minutes

It's something new every time I take my vehicles in for an oil change. The last time I noticed where the incorrect mileage was entered into car fax. The service dept. entered approximately 30K more miles on my vehicle than was actually on the vehicle. On 2/16/26 they couldn't rotate my tires due to a lift problem. Go figure, a garage can't lift my truck to rotate the tires. I was told I could bring it back on another day when the lift was working. Since I bought the tires from Ballentine, the tire rotation is supposed to be free. However, my bill shows that I paid for "The Works" which includes a tire rotation. So basically, I have been paying for tire rotations which should have been free. Anyway, I'm planning on taking it back today for the tire rotation. Let's see how this goes.