Tell us about your experience with Dick Smith Ford of Columbia.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Thank you for providing exceptional customer service and maintenance, y'all are so appreciated. See you for the next oil change.
Appointment was easy on their website. Upon arrival was greeted by staff that was very helpful.
Giovanni B. Is an excellent service writer, very thorough and professional. The tech also did an amazing job on my vehicle. I’ll definitely continue to bring my vehicle there from now on .
Very pleased with service . I had my oil changed and my tires rotated while there
I just want to thank Mr tyler who was absolutely great to work with. Tyler really made my experience comfortable. Keeping me informed about all my options. And updating me when need be. I'm happy to answer a survey about a satisfying experience. I hope Tyler doesn't have plans to work anywhere but ford because we all need good, loyal, and dependable workers. Ford is 5star. Keep up the great service, and reliable workmanship. ✔️
Took the time to explain any issues with my car very professional and service manager Giovanni. Listen to my concerns
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.