Tell us about your experience with Walterboro Ford.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
First and foremost, Nikki Pope is an excellent salesperson. She respected my wishes of not being upsold and was very upfront about what she knew of the vehicle. I flew in from out of state as we found the vehicle on the Carfax website & the dealership picked me up in Charleston. Tim was a great driver and host. But make sure you do your homework. The 3 yr / 3000 mile warranty they offer is useless to us as we would have to drive the car all the way back to SC if there was a problem. How do you drive a car with an issue over 3 states to get it fixed? Their finance guy was more than happy to try and upsell me a couple of warranties that would alleviate the return trip. After I refused those, THEN he filled me in that since this vehicle only has 11,000 miles on it, I still have the factory warranty in place which calculated to be the next 3 years or 49,000 miles. Also, look over the body closely as the basic water spots on the top surface (I assumed from them washing the vehicle for sale pickup) turned out to be much more when I got home and will not come out. They are IN the clearcoat and IN the decals. Not sure if it is hard water damage or something else but I'm not sure I can remove them. I have no recourse on this as the finance guy was VERY adamant that once I drove it off the lot, I assumed ALL issues. If you see spots on your purchase, make them wash it again. To someone who can't cut/polish clearcoat on your own, this will cost you a fortune. Nikki and Tim saved this review from being a 1 out of 5.
Pierce was so very nice and pleasant to deal with. Dutch was easy going and explained everything so well. Great dealership to do business with. Highly recommended
Pierce was very easy to work with. He made the entire experience easy and comfortable. He answered every question we asked and helped us become familiar with the controls.
There were a few hiccups at first , but the team at Walterboro Ford made it right. Thanks Ryan, Ryan, and Pierce
Ryan did a great job with us and gave us his full attention. Thank you to Ryan and your finance dept.
Found saleman very helpful and there professionalism of what I was looking for, and having several options to choose from. I felt very satisfied with our transaction.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.