945 Central Ave
Albany, NY 12205
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Tim is a pleasure to work with He take the time to explain what I need and the cost.
Great people to work with. They work hard to get you there best deals. If your looking for a car ask for Karen Kingsley.
Top notch service with a smile to match. I'll definitely be bringing my car back to this service department.
sales guy was good, had car less than a week and the wiring harness for the brake light kept making the dash light come on and off, replaced the bulb and it kept doing the same thing. talked with the sales guy and two managers, told us they wouldn't cover any thing and expected us to pay a diagnostics fee of $170 just to even look at the car, plus what ever it would be to have the part fixed, mind you this problem started 3 days after we took the car home and I have texts out to the sales guy for the issue that are dated. NYS has a 30 warranty by law from any kind of dealer big or small. Its crazy they expected us to pay a diagnostics fee and parts and labor on something we had less than a week and were told it was a ware and tear issue. How can it be ware and tear when I haven't even drove the car 2 days. Disappointed, Wouldn't recommend. You'd think with a dealership as big as Lia with as much money they make, they would make a small issue like this good for the customer less than a week after buy a car from them. Crazy
Tim was so pleasant and efficient. I was in and out quickly. The waiting room is clean and bright and I had a good cup of coffee on a chilly morning. Thanks for the great service.
Michael carpenter was pleasant and made sure I was able to get what I needed for my car
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