Waited months for a part. While waiting they canceled my repair order voiding my warranty. Horrible communication and follow up. In the end they tried to blame me. Unprofessional joke. Don’t go here .

They had my car for over three and a half months waiting for a part to come in (not their fault). I had my car back for a little over 24 hours and drove it around 100 miles before it broke down again. The car is now about an hour and a half from Pittsburgh and they are denying that it could have been anything they did. It is all steering/wheel related. I plan on contacting an attorney.

I was driving home from work when I had the powertrain wrench light come on my 2019 Ford EcoSport. They were the closest dealer to have it towed to. It was after hours. They called me this morning and told me they couldn't even get it in to look at until March 21st!!!!! I had to have it towed to Jim Shorkey Ford, where they can look at it on March 8th. I had to pay $225 to have it towed there. My vehicle is less than 3 years old with only 22,000 mile on it. I am livid to say the least!!!!!!

Had my vehicle that I had purchased from them scheduled for service and they had told me I had to pick it up because they were waiting for parts instead of Calling me the day before to let me know there was no parts. Then when I came to pick the vehicle up they had told me they never spoke with me and the parts were in. Very shady and suspicious people in the service department stay away if possible!

Tried to get a price on a Mustang Mach -E advertised by the dealership and was told the car is in transit and when it arrives the price is MSRP plus $ 10.000 as they want to live a good life in a sunny place and I have to provide for it. Well you can go to xxxx, it is warm there just not to much sun.

I have a friend who ordered a special addition Bronco. Waited extra months because well Ford can't launch a vehicle properly. Finally was told cars was in but because the car is so popular they are charging them another $10,000. So hope you read this before they screw you.