Worked with Mike Bozzi , he was amazing and made sure I got exactly what I wanted !! Thank you so much!

Scott Berry, Dennis McGrath, and Chuck Walsh are all swindlers. The epitome of sleazy used car salesmen. Buyers Beware!! I live in San Diego, California, and on Wednesday, June 11, 2020, I found the vehicle I thought I wanted via USAA's Car Buying Service. I called to ask if the vehicle was available; it was. Shortly after the initial phone call, Scott Berry sent me a video walk-around of the vehicle via text. Through the lens of the camera, everything seemed to be in order. I called him back and had a brief discussion about adding upgrading the infotainment system with Apple Carplay since the 2018 model didn't have it, but the 2019 did. I knew their was a charge for the upgrade, but assuming the car was in sellable shape, I asked them to install it before I arrived on the evening of Friday, June 12th. Shortly after landing in St. Louis, I received an email from Scott Berry saying my car was ready for delivery and they'd see me when I arrived. To my dismay, when I arrived at the dealership it was evident the car had not been washed or detailed inside. The floor mat on the driver's side was dirty and the center counsel and seats had spots resembling soda spray all over them. While adjusting the rearview mirror I noticed something odd with the rear passenger seat. I got out to inspect it further and discovered the leather seat was ripped! I mentioned this to Mr. Berry, and all he could do was play dumb and suggest this was the first time he'd seen it. Then he sent the car to get detailed after I complained of the cleanliness. The car literally had a wasps' nest in the hatchback area. When I asked for the leather to be replaced, he said they'd repair it. I said, no way. I want it replaced. You tried to pull a fast one and hoped I wouldn't notice the damage before I drove off. How many employees went through that car before you told me via email it was, "ready for delivery?" The car came back from, "detail," and I began inspecting again. I noticed a scratch on the passenger side front window. You could see through the tint. There were two large scratches along the bottom of the back hatch that someone did an extremely poor job of fixing, but they told me it was the best they could do. The rearmost compartment of the vehicle was a mess. Someone had loaded lumber or something inside and it chewed up all the plastic. Remnants of the lumber were still inside, and the rear seat passthrough was chewed up as well and had a pine-tar like substance stuck to it. After traveling 2,000 miles and being confronted with a vehicle in such a state was mind-boggling and disheartening. I can only chalk it up to a lack of caring and downright disrespect. I told them I would not be purchasing this vehicle because they had not been forthcoming with all of the damage. I then asked for my $500 deposit back. I was told the deposit was only to hold the vehicle until I arrived. I signed no paperwork regarding the deposit. They refused to return my deposit because, as they said, I modified the vehicle by having the CarPlay installed. I said that agreement was in good faith, assuming the vehicle was everything they said it was and not what it wasn't. They held firm, so I left and bought a more expensive vehicle less than an hour later from another dealership in St. Peters. The bottom line is these people were under the impression they had me over a barrel when I flew in to pick up this vehicle. They most definitely tried to pass this damage off onto me by assuming I wouldn't notice until I drove away.

My wife and I bought this car even though we live out of state. Don Thoele went above and beyond to make sure we knew everything and saw everything this 2017 Mercedes Benz offered. I have purchased at least 10 cars in my life, and I have never had such a professional and kind buying experience. We live in Hawaii, but were shopping for a car all over the country. We found the best and friendliest deal with Don at Bommarito. Keith Marlett was the finance manager, and he was just as professional. We love the car, and it is even nicer than we imagined. Thanks Don & Keith, for the best car buying experience ever.

This was the most painless used car buying experience I've ever had. Everyone was helpful and friendly. I have no complaints whatsoever. Don't be afraid to shop here. The car was even better than I thought it would be.

I recently purchased an '08 Buick Enclave from this dealership. Jay Cox was the salesperson I worked with. From the start, the communication and service were top notch, but what earned them a five star review was the way they handled a problem that arose with the car within a few days of driving it off the lot. Jay told me to come to him if I experienced any problems with the car, and sure enough, a couple days after I bought it, there was an unbearably loud feedback sound coming from the speakers whenever I tried to play any music, or even use my turn signal. It turned out that the car needed a new amp which I was told was about $600. (Not sure if that was just the part or the part and the labor, but, either way, not a cheap fix.) They replaced the amp for free because as Jay put it, "he wouldn't have bought that car if he knew that needed to be replaced." Bommarito was not legally obligated in any way to repair or replace that part for me, but they did it because it was the right thing to do, and businesses that do the right thing without being made to are few and far between.

My wife and I went to the dealership on Saturday. We worked with Don Thoele. Don is outstanding. He was very friendly and treated us like family. No one from Bommarito put on any pressure on us to buy. But we bought a Tahoe because of the friendly staff and the great deal we got from the Bommarito team. We will purchase from them in the future!