Tell us about your experience with Tom Pappas Toyota.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
collision center Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Ryan was great to work with. I knew what I wanted when I went in and it was appreciated that Ryan wasn't there to upsell or move me into something we didn't want. This was our second new car from Pappas and Ryan could sense that. So it was very non pushy and easy from start to finish on a car Ryan tracked down (being built). We waited 4 weeks before the car would be ready. What I was impressed with was how much he new of the instruments in the in the new car. I already had a car with the same instrument panel but my wife was a little more unfamiliar with it. Ryan was awesome at breaking everything down and going through every option on that car. Kudos Ryan!!
I have worked with Brett on two vehicles. Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason we want back to Pappas outside of just looking for another Toyota. Would recommend.
If you’re looking for a dealership that is reliable and a dream to work with, this is the one. My salesman was quick and happy to answer any questions I had. Everyone there was so nice, happy to help, and overall a blessing to work with! I could not have asked for a better experience!
Although this is not the dealers fault, there needs to be more cars available to at least test drive. Having them in stock rather than having to order them would also be much better.
Super friendly, no nonsense. As someone who's been in the car business forever, it was nice to feel like a person and not a sale.
They were professional, funny, and go with the flow. It was an all around a great experience.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.