11701 Midlothian Turnpike
Midlothian, VA 23113
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Dominique makes you feel at home and make sure you feel like family...hes amazing
I’ve always received great service at Pearson Infiniti. The consultants are knowledgeable about the product and keeps you informed of the process as your vehicle is being serviced.
I've always been satisfied and have had a great experience with you all and that's why I own two. I've always had great service and recommend you highly.
Let me start by saying the staff is very friendly... BUT the service manager and mechanic will lie and sabotage to get business. As disappointing as that was, the work performed, however, was decent (after the sabotage) and is backed by a warranty, but the lack of integrity will more than likely keep me from returning. Honesty would've kept me returning... even if the work costed more than competitors. Trust goes a long way in great service.
My husband and i had the please of meting Margie, and her sister Lavern. These two ladies make the process so easy. I would say they are the Beautiful faces of Pearson Infinite on Midlothian Tnpk. Both these ladies took there time with us. explained every detail and the process that paperwork that they would take us through. They helped us walked out with out dream Luxury Vehicle QX80. I would recommend asking for them both. They are a Blessing from the begging of the process to the end of it.
We just bought our 4th Infiniti, from Kenny at Pearson Infiniti. They gave us all the numbers on text. My husband is always busy and they gave us the car overnight so i can show it to him. We were also Impressed that they gave us a value on the old Infiniti without even looking at it. Kenny has always been there for us whenever we need servicing too. We are even more happy with the new facility and location...
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.