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Rowe Westbrook has been the best dealership I have dealt with in a very long time. From Dan Kaspersak in Sales to Debbie Friend in Finance to Jess in Service, I have had nothing but a positive experience with each individual. This is my second lease at Rowe Westbrook. I've returned to this dealership because of Dan Kaspersak. His knowledge and professionalism is key, not to mention I never felt pressured. He listens to what we are looking for and works with us, and goes above and beyond for his customers. I have full confidence in him.
Daniel K was extremely knowledgable about EV cars and chargers. The IONIQ 5 we bought was our first EV and Daniel made us extremely comfortable in making the switch. He knew much about the car but also helped us understand the issues in getting a charger setup in our home garage. Was very friendly and easy to access through the whole process, test driving, investigating, and the final sale.
They are very pleasant to deal with and responsive to any issues that may arise.
Maci was exactly the vibe I needed, which is how I knew I was going to buy a car here. I'd been dealing with aggressive sales strategies at other locations, nonstop texts and calls, and she read the room and just let me be. There's nothing worse than feeling pressured and I did not get that even remotely here! And on the back end Brian did an excellent job at explaining options and handling the financing. Happy to be driving around in my new vehicle from Rowe!
Maci was very friendly and tried to find just the right fit for me and my senior dogs. She understood the challenges I face with room for such a pack, as well as my usage of the vehicle for nonprofit events. Thank you Maci for all of your help.
Maci was very easy to work with. Highly knowledgeable about the vehicle I was interested in and very helpful when it came to the process. She worked with me for a few months on the vehicle I wanted and helped to make it happen in the end. Highly recommended Maci and Rowe in Westbrook. This is the second purchase I’ve made at this location and will be back- the whole staff, Brian with financing and Matt and Will in the front end are awesome to work with.
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