From the second I walked into Ferman to the moment I drove off in my new car, Charlie made the entire process seamless. He is incredibly knowledgeable, thorough, and truly cared about finding a vehicle that fit my needs. I couldn’t recommend him more and will be sending any friends looking to buy a car his way!

Great experience at Brandon Mazda. The staff here is truly awesome…. Special thanks to Charlie, Pat, and Andrew. Car shopping can be a huge undertaking, especially if you’re thorough like me. The folks at Brandon Mazda were very pleasant, not pushy at all, and very appreciative of our time and business. We collectively went over all the numbers and I even felt that my trade-in was valued appropriately. Waking up the next day, I still truly felt respected and that we made a good deal. I would 100% work with the Brandon Mazda dealership in the future, especially if Charlie, Pat, and Andrew are there. I felt they truly enjoy the business and connection with potential buyers. Keep it going!!!!

I want to give a huge shout-out to Charlie at Ferman Mazda for making my car-buying experience such a great one! From start to finish, Charlie provided outstanding customer service, was professional, knowledgeable, patient, and made sure I felt comfortable throughout the entire process. I absolutely love my 2025 Mazda CX-90 and I’m so happy with my purchase! If you’re looking for a new vehicle and want someone who genuinely cares about their customers, I highly recommend asking for Charlie at Ferman Mazda. Thank you, Charlie, for making this experience easy and enjoyable!

Charlie was great!! Very welcoming, informed and friendly. Offered snacks and drinks which was nice when waiting!! Friendly staff.

Charlie Epting was excellent to work with from start to finish. He was friendly, straightforward, responsive, and never made the process feel pressured or uncomfortable. We negotiated a very fair deal on our Mazda CX-30, and Charlie worked hard to get everything where it needed to be. As a fellow Army veteran, Charlie immediately felt like someone I could trust. That Army brotherhood is real—there is a shared sense of directness, mutual respect, and looking out for one another that made the entire experience even better. This was our second Mazda purchased from Ferman Mazda of Brandon (our fourth Mazda), and the entire process was once again smooth, professional, and refreshingly easy. Charlie answered my questions honestly and made sure I was comfortable with the deal before moving forward. A special shout-out also goes to Mrs. Gonca Aksoy in Finance and Mr. Sam Gunnoe in Service. Both have consistently gone above and beyond to make every visit to Ferman Mazda a pleasant one. Their professionalism and customer service are a big part of why we continue coming back. I would gladly recommend Charlie and the entire team at Ferman Mazda of Brandon. Thanks again, brother, for another great experience!

My husband and I felt comfortable the minute we walked in the door. People are friendly and the coffee machine is awesome, at least three other people besides our Salesman stopped to talk to us. The people that work there seem happy.