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Shoutout to the GM Chris, Service Advisor Carlos, and my Favorite sales associate Bernadette May. These three went above and beyond and saved me when most other dealerships would have just brushed me off and made me deal with it myself. If you guys need a car, i'd go there and see them. Bernadette will make sure you understand all the paper work, how to work the car, and make sure you're happy with your decision. Carlos will make sure your vehicle is safe and road safe and ready anytime you get service done. Also Chris (the GM) is just absolutely amazing human. he cares about big team and cares about his customers. ANY subaru needs, go visit the Phil Long Subaru Glenwood Springs!
Why would I drive 85 miles to Phil Long to buy a new Forester...because I had an unsatisfactory exdperience at my hometown dealer. ai spoke to Chris Hamlin, the Sales Manager at Phil Long Subaru on the phone and he was right on with what he was able to do for me with product price and terms. I drove there and met Chris and he remained true to his word. He turned me over to his staff Geraldo and Roy who guided me through the purchase. They were both knowledgable and pleasant. Even when it was time to talk about extra options, no pressure. I had an excellent experience and I am very satisfied. It was more than worth the drive and everyone there was so nice. I recommend them.
I had an excellent experience with Phil Long Subaru. Staff made my purchase a fair, efficient, and comfortable process. They bring a personal touch to their interaction with you that is outstanding. Special Kudos to Leon and Mike!
Did not seem too interested on making a deal on pricing or way under value my trade in of my Subaru Outback 2019 with extrremely limited mileage compared to Kelly Blue Book Plenty of room to make a deal as I would have compromised but seemed not interested in a reasonable comeback offer. Their loss !!!!!
The Phil Long Subaru dealership in Glenwood Springs worked with me tirelessly on a warranty issue and every contact I had with them (specifically, Sara and Alicia) was friendly. They kept me apprised of the progress of my repair and picking up my vehicle after an expert repair went seamlessly.
Service department is efficient and reliable for your service needs. The waiting area is pleasant.
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