Darling Ford is truly one of the best Ford service dealerships I've had the pleasure of using. Professional, efficient, and everyone is courteous beginning with the first phone call. Yes, my vehicle took days to repair, but they graciously provided a loaner. The service writer, Shaun Randall, could not have been more accommodating and made every effort to keep me posted on the situation. Kudos to all involved!

When I arrived at service, they went over what I had scheduled. They said it was an oil change and an inspection. I said I didn't mean to schedule an oil change, I just want an inspection, which was free since I bought it from them. At checkout, all of the sudden, I have a $125 bill for a synthetic oil change. Not impressed that they did not listen to what I wanted, and that they still charged me the full amount. Despite the free inspection, unfortunately I don't think I will be scheduling service there anymore. Unfortunately since the sales department exceeded expectations. I'm a firm believer that you judge a dealership based on their service.

Worst experience of my Life. I am mentally disabled and they took my car. I ended up with a 13,000 dollar loan for a subaru with 14800.00 miles on it. They stole m y car . They pressured me to buy it in every way. At 63, and on a fixed income.... this has changed my whole Life. Don t go here. Seth, Ethan , Shawn and Allan work as a team to get you to buy. I m still crying over my experience here.

Grace was warm and professional! Loved her!! Green lights all around!! Will recommend her to all our friends!! 😊

Gary the salesman’s and Kevin the finance person were fantastic. I asked for a car to be taken to their dealership from Augusta to Brunswick and was done same day. Car was test driven same day and bought same day. No high pressure sales pitch. Very smooth transaction! Gary let the car speak for itself! Gary also got me a good trade in deal for my care. Kevin was amazing at finding me a great rate for the loan. Would definitely work with these gentleman again.

We had car issues on October 8th around 2:30pm. From New Brunswick Canada. They squeezed us in and fixed the issue. Car fixed by 4pm. Excellent customer service.