Received a recall on my car. Prestige got me in right away. Heather my service advisor was great, explained everything and even checked on me in the waiting room. This dealership is the best. Now if they can bring back the beetle,gas, it will be my sixth car from this dealership.

Prestige is the best dealership and Heather is the best advisor!!!! Always honest , pleasant and friendly!

Beware of price!! Purchased this vehicle from this dealer some years ago, called for cost of replacement battery as it suddenly died, cost quoted $750...I challenged this, I was told it would take 4 hours labor...why are VW technicians so inept I asked? I was told the battery was under the drivers seat and it takes that long to remove. I Had it replaced at my local Tires Plus auto store, $348 total bill, labor cost, 1.5 hours! Buyer beware!

BEST VW DEALER IN FLORIDA! COME SEE ANYONE THERE AND THEY WILL TAKE CARE OF YOU!

This is the second VW I have bought. Originally a tiugan, but this time a 2025 Taos, which is great car. The sales guy Anthony miller was great , laid back no pressure and the dealership was friendly. Appreciated the sale. I would go back for another car. The service department is also great which makes you happy. Heather has looked after me over the years. She actually talks rather than treats you like nobody. Keep it up folks. Tim kingaby

Terrible service technicians which is a result of inept management. Will not be back after 6 months of back & forth problem solving. Terrible, terrible service technicians!!! Not sure they know how to comprehend a service order, respect the owner’s vehicle and, most importantly, fix the problems. As a matter of fact, they don’t always fix the initial problem. It’s been our recent experiences over the last 6 months that they create more problems after the fix. Example- we brought our Atlas in this week to have the brake and transmission fluid replaced, battery checked for capacity, and replace the window switch plate that was broken by the service tech last week in the process of them fixing a window switch they broke prior to that appointment. Today, Sunday 7/14/24, 2 days after picking up our Atlas from the above stated repairs, we have a dead/discharged battery. We drove the car home from Prestige VW on Friday and hadn’t driven it since. We are exasperated with the service department at Prestige, to say the least. I’ve given 1 example representative of the other problems we’ve encountered this year, some solved, others not (seat cooling fans and bad emergency detection sensors). We will NOT be back to Prestige and plan to take our business to another VW dealership with the hope we will receive better service. VW Corporation overall is not living up to its former great quality vehicle and service so these problems are likely occurring from the top down of the corporation and the top down of the individual dealership. You all are failing the customer, especially at the rates we’re being charged. $637 to have the fluids changed and the battery checked- NUTS!!!