Ayron Thompson gave me such warm, friendly, and professional service. It felt like we were old friends catching up rather than two people trying to make a vehicle deal happen. Because Ayron’s texts were so friendly and genuine-never pushy or fake-I ultimately decided to go with him for my new vehicle purchase. He truly deserves recognition for the outstanding service he provided throughout the whole process. Big shoutout to Ayron, and I’ll definitely send customers his way!!

Bought a Nissan Armada from #1cochran, Ayron was able to get me what i wanted for my trade (matching Carvana) in under an hour after dealing with a few other places who weren't able to do so. He also was very easy to communicate with and got me answers to all questions. Easy transaction, no nonsense, no pushiness. He is also pretty funny which make the overall stress of car buying easy.

So disappointed, was in process of getting financing, insurance, etc and the car was sold. Dealership was aware that I was working on purchasing car. Don't know if I will trust them if I see another car from them that I am interested in.

Zero stars would be the best rating to the worst experience I have ever had with a car dealership. I plan to stay away from all #1 Cochrans and share my story to friends and family so they can do so as well. #1 Cochran can sell cars but expecting them to have the same eagerness to correct a situation when they sold you a defective "new" vehicle and already have your money was the biggest mistake I made.

The service manager Kevin does not provide service or is concerned with the customer. Today i was told that after having my vehicle since the 19th for recall service that was set to take 2 hours, that they did everything right. I did get a new transmission, which is positive but only after pushing Nissan Corp. I had to put a new tire on loaner car I was given, only to be told too bad. I guess I should have treated the loaner with the same respect they gave me as a customer. All in all not having my vehicle for work cost me close to $1,000. I guess from the service managers perspective, they did everything right and I'm to blame for buying a new vehicle from them and having them service it.

This is by far the worst place to get your vehicle serviced. The advisors are very demeaning and unable to provide clarity on any questions you have. The advisor Cody never answers his phone and on his voicemail he states the quickest way to reach him is via text message. He doesn't respond to your text message. If you need your vehicle serviced take it to the South Hills location, very professional.