Service was outstanding. It took weeks to replace a dashboard unit that had wrong mileage, but they did it all without charge. It had a loaner the whole time. Arnold Stovall is an outstanding service advisor. He even helped move the baby seat into the loaner and then back into our car when finished.

Always great service here, work always completed in a timely manner. Convenient location as well

This is my first time stepped in Audi Palo Alto, David from sales team patiently walked me through the process to get the car I'm looking for and make very pleasantly buying experience, no pressure, no sale's pitch, just talked about the car that fits my needs. The finance team and manager behind it are very supportive to clear all my doubt and concerns about this purchasing. -paul

Professional and efficient. They manage the chaos of type-A personalities while making everyone a priority. Their strong communication skills and amazing service is why we keeping coming back to this dealer

Very personable and professional! Explained all work that was to be done. He even got my car washed which was so nice!

I can’t thank Alex Garcia enough for his outstanding assistance in getting our vehicle back on the road. While my wife and I were in town caring for our son at Stanford Medical Center, our engine light came on with a warning to take the vehicle immediately to the dealership. Alex went above and beyond to ensure the necessary repairs were completed in just one day, allowing us to safely drive our son home to Reno. His professionalism, compassion, and commitment to customer service made a very stressful situation much easier. Highly recommend!