Good afternoon, the telephone customer service was excellent, the young man explained everything to me well and I agreed. I would like to know how to file a complaint with ancira eagle pass tx it lasted 10 days waiting for an appointment the day of the appointment I took my jeep and they received it they told me that it would take 4 days to know the diagnosis no one communicates with me I call repeatedly and I they hang up the phone I was left without a car all those days. I get raid I go and they tell me to keep waiting that it only has 2 Mechanics when I was supposed to have an appointment they could do their job better and so I wouldn't be without a car for so many days and just like me the more customers they will have

No other dealership help get my car. Miyito did it all. 09 mustang gt. Now going back to trade it for a new gt. Miyito is my man

Made and offer on vehicle. A appraisal was done on my vehicle- for Trade-in. I was persuaded to go to bank, get pay stubs, W2, etc after i made an offer on Vehicle. I said " I am highly interested. ---Bank was doing the counts, etc--I had to work at 3pm.---Credit checks, etc-- I got a text message telling me it got sold.--- I replied-with dissapointment-since we were both aware that my work schedule was an impedement to be at a consistent attentiveness after offer was made and the day after was our continuing meeting for the results and ending process.----- I was told that He(seller) wasnt aware of another offer before me, but i replied by saying " When our offer was taken to management and modified/approved--didnt management know of another offer before mine?"-----well at this point i got no answer--- I just wished someone wouldve contacted us, in a professional to see if we didnt want or ....truck.---Which sales and management knew we wanted because of offer and steps in place.

Awesome in All Depts!!!!!! ;-) Durng my visit when purchasing my new truck everyone helped out in any aspect even salsperson who were not doing my deal so all in the sales dept s an excellent team at what they do and just want all customers satisfied.. Just how t should be. The Service dept is top notch best ive been too in Texas.