My husband and I just purchased our 3rd used vehicle from St. Charles Toyota and couldn't be happier (The other two cars are still running beautifully). Thumbs up to Bob Pearson and the management team of Joey Mahoney and Efren Martinez in making the process pleasant and seamless. Did I say this is our 3rd vehicle we have purchased from them?

It was a great experience with Robert Pearson. He was nice, listen to what we want and answer every of our questions totally. We love our purchased

Fantastic experience at this dealership from the moment that I pulled up and met Bob Pearson. I had made an appointment to come in and look at a used vehicle and Bob made sure that the car was clean and ready when I arrived. He provided a great overview of the car, the dealership, and the no gimmicks policy. Test drive was like no other. Israel and Efren were also stellar. Honestly, this was probably the best experience that I have ever had at a car dealership. Highly recommended!

Bob was incredibly informative and awesome. Highly recommend it here! What a great experience here

I recently purchased a '25 RAV4 XLE, and it was honestly, the best car buying experience I've ever had. Working with Bob Pearson was wonderful! He was engaged the minute I inquired about the vehicle, provided the additional details I asked for, and set up a time for us to meet that worked with my schedule. In person, Bob is even more delightful! He is forthcoming, honest, and incredibly knowledgeable about Toyota. At no point did I feel pressured, or misled about anything. Bob made it an enjoyable experience, like it's supposed to be. Bob is the high bar that other salespeople should hold themselves too. St Charles had the best advertised prices, and should be acknowledged as a fair, honest, upfront dealership- no games, no hidden fees. I appreciated the ease of this transaction - Bob was with me through the entire process. I was not bounced around from sales, to finance, to delivery like so many other dealerships; making you feel like being herded. Exact opposite experience here; I felt valued, and appreciated as a their Customer. They also respected my time, making me feel like a priority - I was headed home in my new vehicle within 2 hours. Amazing! Many thanks to Bob & the team at St Charles Toyota - Bob, Rob, Israel, and James - thank you !

I took my car to the dealership for service. Kristen the service person was so kind as my problem was due to a senior moment. She made what could have been a lousy start to my day a pleasant beginning.