I attempted to purchase a 2022 Jeep Cherokee limited with all cash from BMW/Audi of Bend Oregon I decided to post my experience buy posting the e-mail I send then this morning 1/17/2024 I have decided not to buy this jeep Cherokee because. The local jeep Dealer will sale me a new jeep and the same exact car for the same price. It makes no sense to buy a two old jeep for the same money. Also in the process of trying to buy this car I have been ignored stalled. When I first inquired about this car I waiting for three days to here back from you salesperson I call again to make en offer on the car the salesperson said the price listed is the only price for the car even though the Kelley blue book highest price value for this car was 2000.00 below the asking price. even though I offered 1000. less for the car again I waited two more days then I called back and was told that my offer was accepted and that I would be getting sale agreement buy E-mail very shortly But after waiting another day I call back twice to see why had not received the sale agreement. Finally, after another two days I got a invoice with an additional 336.00 added to the piece. I have no doubt that the dealership was stalling me to see if they could get another buy to pay too much for this car. And especially after L saw the list price was lowered for Les then my offer and after my offer was accepted and I was waiting for the dealership to send me the sale agreement. I am going to share my experience on the internet. This kind of business practice is wrong and pubic needs to know what to expect from BMW-Audi dealership.

“Exceptional! 5-Star PLUS” We cannot say enough good things about our many experiences with the Kendall BMW of Bend professionals! Since relocating from Arizona in 2016, we have purchased several vehicles from various dealerships. The very best experience we have had was with our initial lease agreement for an X5 with the Kendall BMW of Bend, so much so that we decided to trade-in that lease for the purchase of an X3 M-Series. Our third transaction was for the purchase of a Jeep at the Kendall Toyota dealership which was seamlessly handled. With each of our three transactions with Kendall BMW of Bend, we had the distinct opportunity to work with Chris, his expertise being the financing, however he was involved throughout each transaction. The highlights of our experiences with the Kendall BMW of Bend are beyond exceptional, and include a no pressure, relaxed environment and sales team, exceptional one on one service, confidence in the process to deliver on and meet your expectations. A favorite part of the process is the actual purchase of your vehicle where it is presented to you in a separate showroom to view your newly purchased vehicle before driving it away! What a positive and memorable purchase experience! We are so happy to be a part of the BMW family. Thank you Chris for all of your great and exceptional work! You have always found a way to exceed our expectations.

I've worked with Kendall on multiple occasions, but my experience with David and Shelby at Kendall BMW on 12/29/2019 was by far the fastest and most efficient experience of my life! I bought a pre-owned BMW X5 and it is incredible! I have never had so much fun and been treated so well while buying a vehicle. Not only will I be buying future vehicles from Shelby & David, I will be making absolutely sure that everyone I know across the country, comes to buy vehicles from them as well!

David Miller assisted me in the purchase of a 2014 BMW. His knowledge and professionalism was top-notch. He took the extra time and patience to answer all my questions and be completely supportive in the process. When I actually made my decision he drove out to my house which is at Eagle Crest 30 minutes each way. To pick me up.Definitely appreciate it. Thank you for giving me a very positive experience.

In the 7 months I have had a BMWFS Loan, which I just paid off fully, I have never been able to get thru in under 15mins; often I have waited much longer. Kendall Motors (BMW) finance dept offers no assistance. I detest organizations claiming to be top quality service dealers but waste your time with long, long wait times for phone responses. BMWFS doesn't even offer a phone Call-Back service even though their known delays frustrate thousands of US customers every day. GET YOUR FINANCING ELSEWHERE, hopefully with a more responsive financial institution!

This place is very unprofessional after having my car for weeks due to wrong part ordered, etc. I finally got it back and the airbag light is still on. They didn't tuck the dash in correctly so I have fabric all bunched up it looks awful. I'm exhausted from trying to deal with them. They are never there when you call then won't return phone calls. I did get in touch with BMW America to work this out however Bend wants to charge me for their mistake. I am not finished dealing with them yet - I'm going to file a complaint . Don't go here for anything.