882 Cross Creek Dr
Saltillo, MS 38866
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Anya Johnson was very sweet and made sure I was okay when they was processing my car.
I love the service my dealer was patient and she made sure I was good
Kevin Upton. He was very patient and kind. He was excellent and very professional. He answered all my questions. Very good salesman
Eddie Johnson and Kevin Upton were very helpful and got me the best deal!!! Carlock Toyota is amazing!
I have contacted this dealership several times regarding a warranty issue with my vehicle. I spoke with the Service Manager, who instructed me to email a copy of my warranty information and assured me he would review it and get back to me. I promptly sent the requested information but never received a response. Since then, I have called multiple times over the past month and a half, leaving several messages requesting a return call. Unfortunately, none of my calls have been returned, and no one has followed up regarding my warranty claim. The lack of communication and customer service has been extremely disappointing. I expected a much higher level of professionalism, especially when dealing with a warranty issue. Based on my experience, this dealership has failed to provide even basic customer support.
Anaya Johnson was a great help and sweet and keep a smile and very patient.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.