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Last week we were “car browsing” and ended up purchasing a much needed new vehicle because it just seemed like the right solution for us given our history with BMWs and our very good experience at IG Burton. Michael is a highly professional sales rep who was courteous, patient, and very respectable to us , without any high-pressure sales tactics. He has extensive knowledge of the vehicles he sells and demonstrated that in our introductory exploration of our initial interests in specific models, during our test drives with 2 drivers, and especially during our actual tutorials on “our” X3, even offering future additional tutoring sessions if needed. He’s actually a very good teacher and provided explicit instruction on the driving and technical aspects of the car. Buying a car is always a big decision for us but Michael helped make it an easier process by his courtesy and customer-first attitude!
My experience at BMW was very good. Ducky was very helpful and great with follow-up assistance.
I've purchased 3 vehicles from this dealership. Ducky Sheetz goes above and beyond for his clients. He's patient, friendly, knowledgeable and trustworthy. I would highly recommend seeing Ducky if you're looking to purchase a BMW. YOU WON'T REGRET IT!!
Just brought my BMW in for service. My service advisor Angie was very nice to deal with. They were ready to greet me when I arrived. This was first time to them being that this car was originally from the state of NY. I would recommend this dealership for service.
Michael Kelly is the best salesman we have ever dealt with. He is knowledgeable, patient, and worked hard to find us the vehicle we wanted. We will definitely refer him again.
Look no further than! I had an excellent experience at this dealership. I walked in unsure about which model I wanted. David Sheetz was very knowledgeable and thorough. He made it easy to pick the right model and I got a fair price on my trade in. I will be a repeat customer. I highly recommend this dealership.
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