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Was faster than normal Wish I could have gotten a car wash but it was too cold Service was good
Explained everything great, fixed my problem with the least expensive solution. Also the customer service when paying was great-remembered I had rewards points I could use.
Another top notch outing to Boucher Nissan service department. Michael is always a pleasure to deal with and he is extremely helpful and honest! You guys are lucky to have him!
This visit not up to usual standards. Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down to women condescending, I honestly know a lot more than I’m sure he’s giving me credit for - like, that I do not need to replace my entire rear windshield wiper motor when replacing the blade would suffice. As I considered, somewhat confused about this, and dissatisfied with his explanation, I declined that replacement which was met with scowling disapproval. Once I declined, another employee supported my decision and then informed me that I would have had to sign a waiver releasing liability if he if he broke the glass. Something he failed to disclose. This time, I went in for a simple battery replacement and left with a $266.00 bill. No conversation, no options, he just did it. Had I known before the installation, I may have chosen to go elsewhere because I know I can get a less expensive battery at freaking Costco. I bought my car from you. All of the work has been done by you but I will NOT deal with him again and unless I can avoid him, I’ll be going elsewhere.
He's the goat He was very kind and worked with you very well, great guy
Boucher Nissan is a great 5 star dealership in Waukesha Wisconsin United States of America
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