13115 Southwest Fwy
Sugar Land, TX 77478
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
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Everything went great! The whole process was smooth and easy. Justin was awesome—very helpful, friendly, and professional. Really happy with the experience and would definitely recommend this dealership!
Irma always takes great care of us when we have to b ring our vehicles in. She is friendly and excellent customer service.,
Juan, sales, was great! Finance was excellent. Service dept was less than impressive. I had to bring my car back the day after I bought to finish setting up OnStar. When I drove the car home I noticed there was a service light on in the car. When I came back the next morning I alerted Juan. He very promptly took the car to the service department. I also asked if he could have them put the front license plate bracket on. He returned very quickly, I thought, that is amazing service. Well he returned so quickly because the service department declined to do the things he n a car that I had just bought from you less than 24 hours earlier. I was told they would take care of it when I brought it in for regular service appointments. Well that was crap! Won’t be referring anyone or having my regular service done at your dealership.
Oscar was great!! He gave us a price and that’s what we paid when we got there.
I’ve always had a good experience here. Just this time the service advisor wasn’t the best.
Amazing experience from start to finish. I cannot say enough about the professionalism, sense of urgency and kindness of Jasmine Morales.
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