I had an appointment and was greeted promptly. My car was taken in immediately for service and returned quickly with all my problems solved. And it was done at a reasonable price. Well worth the drive.

My day light sensor went back causing by dash light to go dim during the day. Called an got an appointment for the next day. Within several hours they had everything put back together and I was on my way. Great service - great people!

The engine light came on even though I had just had the oil changed. Called of an appointment and they got me right in. Turned out there was a vale struck and they had me on my way within 30 minutes. People a friendly and know what they are doing. I drive 45 miles to have them service my car because I trust the. Roger Reardon

I called to have Recall work done on my Ford Fiesta. I called and was given an appointment for 2 weeks out so that the parts could be ordered. I go in for the scheduled appointment, only to find out that they need to inspect the door latches, and only then can they order the parts, meaning that I would have to schedule another appointment to have the work done. This showed poor customer service and repair knowledge on their part, as I could have brought in the vehicle 2 weeks earlier and then come back for the repair. I have since contacted another Ford dealership, who are going to honor the recall notice to replace all4 latches (not inspect and pick and choose), all in a 2 day period. This is the second time I have used this dealership for service. The 1st time was just lousy customer service. I figure I have given a dealership 2 chances to get it right. Go to another dealership. I spoke immediately with the General Manager, who showed no concern for the lack of service I received, or any type of appology for the inconvenience to me.

This dealership though small was a huge help with taking my trade in vehicle at market price and giving me a great price on a new Ford with great incentives. This was my second new car from Rub Ford.

I received the best experience of salesmanship in my life from Jim. All of my questions were answered and I highly recommend Jim at Rub Ford who I will tell all of my friends to go see. Truly a great experience with the purchase of my new truck.