1717 East Baseline Road
Tempe, AZ 85283
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sales Dept.
service Dept.
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What a rip off the service dept. is, $245 diagnostic check on a item I took in for warranty, I even gave the the code it was showing and as a courtesy they checked other items and charged me the fee. NEVER GOING BACK! I love Chevy Hate Chapman.
Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want before we got there. How can you put a price online when the vehicle is already changed?. In addition they have two locations in the East Valley and, for example, one wanted $1499 for window tinting and the other wanted $400. We have cash but it isn't going to Chapman
Went to get oil changed walked out to look in front show room right away guy comes up to me asking me what I’m looking for I said nothing just getting oil changed, asked me on what I told him 2019 Silverado, he says do you want to trade it in I damp last time I was here they tried to get me to trade in my truck and insulate me he said who and how much and I told him no I don’t want to trade in he says why not finally I got loud and said no I don’t want to trade in my truck he replied why do you have to get loud for, he had severe pressure tactic, very upsetting, has happened the last 3 times I’ve been here like there desperate to make a sale, in waited room no drinking water, they have a TV and a vending machine were you can buy water I don’t think I will be coming here again I will try superstition Chevrolet, I just don’t feel good about this place, and if I had to have work done on my truck I wouldn’t take it here unless I had to
This a very professional dealership. One of your amazing sales associates, Ike made my shopping experience very stress-free. Ike is so knowledgable about cars and gave the best recommendations. He made me feel like you are working with people who care about their product and want you to know you got the right product. I will highly recommend this dealership to my friends and family. Christy
My mom and I had an awesome experience when we were there with Johnny, he was very helpful on the car!
I HAVE ALWAYS GONE TO BRIAN YOUNG LAST 4 PURCHASES HE IS THE BEST! He always takes care of me and my kids. I have sent him 8 other customers and they have all bought from him. He has always made it so easy to buy from and is extremely genuine. That is also why he has been there 15 years.
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