Terrible severs department wrong diagnosis fix the truck then it broke down with same condition

Out of state buyer. Spent a week working a deal. Paying out of my pocket for PPI and Transportation. Financing was approved and secured thru dealership for ease of transaction. In the 11th hour, the day I was paying transportation. I was called and told they do not allow PPI or put trucks on hold for out of state buyers unless they were flying in. Because I was having this shipped, they would keep the truck on the lot to sell underneath me. Deal fell through. I’m not buying sight un seen without a 3rd party PPI. Threatening to sell underneath me because I am not local even though Financing is secured? What a joke. ****Salesmen were top notch and deserve better.**** "My name is on it, I take responsibility for it, it defines who we are" - Gregg Middlekauff, President

I’ve dealt with many ford dealerships throughout the United States! I can say for certain there is no better ford dealership than Middlekauff ford in twin falls Idaho. There training of their techs is their top priority to expedite proper and thorough repairs. They do a spectacular job throughout their departments to keep people coming back. Thanks to the whole team…

https://www.bbb.org/us/id/twin-falls/profile/new-car-dealers/middlekauff-automotive-group-inc-1296-1000020124 Middlekauff Automotive Group BBB Rating & Accreditation F BBB rating

Very bad service, I took my truck to have the steering wheel controls fixed and the air bag light that is on, and instead of having it fixed, they aligned the tires, which is why the steering wheel controls were broken

Tabby at Ford Service did a great job, quick, friendly and very affordable. Great place to buy and service your next vehicle.