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We have owned numerous Ford vehicles and, unfortunately, our experience with various Ford Service Departments hasn't been very good. So, it was a refreshing experience to work with Steve Martindale and his team at Phil Long Ford in Denver. Steve, even as busy as he is as Manager, is always very prompt in replying to us and takes personal care in ensuring that our issues our resolved. So much so that we'll drive an hour-and-a-half just to take our vehicles there. Thank you, Phil Long Ford Service Team!
Best used car purchase experience ever. Sherry Vitale was kind and helpful and understanding to get a practical reliable car for my 21 YO nephew that worked with our budget. Overall whole atmosphere was very friendly and low stress. Thank you Sherry!!
Phil Long Ford of Denver was absolutely amazing! Everyone was extremely helpful, kind, and accommodating as I bought my new car. They were patient with us and truly made us feel like part of the Phil Long Ford family.
Our experience buying our 2026 Ford Transit XLT was outstanding from start to finish. We actually saved money while buying a newer car that will work better for our needs. In this economy, that was amazing. Ford had employee pricing deal on most vehicles. But it didnt apply to our van. They still hooked us up with anyway. Our salesperson, Mark Millie, was kind, patient, communicative, and genuinely dedicated to making sure we found the right vehicle. There was never any pressure or hassle. He went above and beyond to make sure the van had every feature we wanted, even arranging a last-minute installation of the running boards and window tint before delivery. Since we finalized everything late on a Friday and those items couldn't be completed that evening, Mark personally drove the van to us the next day after the work was finished. That level of customer service meant a lot to us. If you go buy a Ford (which you should), go to Phil Long Denver and ask for Mark Millie! The financing process was quick and easy thanks to Vadin, who was an absolute rockstar. He helped us add maintenance, gap insurance, secure buy, and tire protection while still keeping our monthly payment affordable. He also helped us navigate the down payment assistance program available after our previous vehicle was unfortunately totaled, making what could have been a stressful process feel simple. Even Bob, the in-house cook, made the experience memorable with his generosity and kindness. Everyone we worked with treated us exceptionally well. We ended up with a vehicle we absolutely love, comprehensive protection plans, and a monthly payment that's actually lower than what we were paying for our previous vehicle. We couldn't be happier with both the process and the people. Highly recommend!
Great experience. Nice showroom. Friendly staff. Weston was knowledgeable and very tech savvy. He made it easy to understand all the features of the new car!
Started out good end up having a few problems. The problems we're taking care of I'm satisfied with the results.
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