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Amazing remote buyer experience! My husband set his sights on a specific vehicle at Phil Long Ford, Denver. This meant a 14-hour drive to trade in our current vehicle! Communication was great and honest from the start. After many emails and calls for several days, we set out. Our sales representative, Marques Harvey, maintained contact via text message throughout our journey with information and updates. We had a trade in value estimate and financing options before we arrived. When we arrived, we felt more like honored guests than customers! Marques and the team were welcoming and transparent. The vehicle was beautiful and exceeded our expectations. The offer on our trade-in was spot on, and the deal was done! Everyone at Phil Long Denver was friendly, professional, knowledgeable, and efficient. The overall experience was fantastic. My husband said it was probably the best car buying experience he has had, and he has purchased luxury vehicles in the past. We were nervous to drive 14 hours to an unknown dealership. We are grateful to say that we left thrilled with our new vehicle. We would certainly make the journey to Phil Long Ford Denver again if needed! Thank you, Marques and team!
Mark is very personable and takes good care of his customers!!! I would highly recommend!
The service was fantastic! Mark provided the best experience for my first time purchasing a vehicle. I am excited for the upcoming years with my new vehicle!
I went in to look at some new Mavericks and immediately felt a breath of fresh air compared to other dealerships. I met with Chai and we went and looked at a 2025 Maverick we had talked about on the phone. I did like it but there happened to be another one on the lot that just came in. We looked at and I wanted it. Chai is very honest, professional and knowledgeable. After purchasing the Maverick he took me around so I would be familiar with the service area etc. I highly recommend Phil long Ford and especially Chai.
Mark is an excellent salesman, he listens to what you are looking for and sticks with it. The process at Phil Long is as stream lined as a dealership can get.
Frida is an amazing sales and leasing specialist. She really helped me find the ideal Ford Bronco. She was able to answer all my questions about the sales process, taxes, financing, and features of the vehicle. I came in looking to test drive a couple vehicles and while I was out on my test drive, she was proactive and started looking at other Broncos on the lot that I might like. She even went the extra mile to help me set up my Ford Pass app after the sale which I never would have been able to figure out. She will show you around the dealership and make sure you have everything you need and speaks very highly of the dealership. She is very responsive, professional, and easy to follow up with. She understands that buying a vehicle is no small task and wants to ensure that you get in the vehicle that is right for you. Thank you again for the great experience.
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