Got a new 2025 ford mustang. Only 10k miles on it. Got a nail in the tire. Went to go get it changed. I only wanted one tire because there is not much wear on the tires. I cannot afford $800 right now. Luke in the service department refused to sell me one tire because he said hed have to send the other one back. He said come back next week when you can afford it. I left, and since i drive 5 hours to see my kids and cant just drive on a flat, i called ron gordan tire pros and they got me 1 tire in 6 hours for my mustang. This is the absolute worst dealership. Luke xxxxxx me off so bad id never return as long as he works there. I did get a call from the manager apologizing, but he dont care either hes just being professional.

So have you ever not done your due diligence when purchasing a car? I did. I screwed up big time. I trusted a friend who owns a dealership to get the vehicle that we were looking for exactly how we wanted it in a hurry when we picked it up didn’t thoroughly check it out 1000% my fault! Went into Tim Dahly Ford Spanish Fork, Utah met with Oscar and Tanner told them of my situation. I was basically just looking for advice on how to deal with this other dealership. Oscar, Tanner, and the whole team there took care of us from start to finish. We traded in a 2025 bronco with 600 miles on it and purchased another 2025 bronco with all the features and in amenities that we wanted. Words cannot express how thankful and grateful we are to have a dealership like Tim Dahly Ford here helping us with our purchases and helping me get out of a situation that I caused. If anyone reads us and is looking for help for a new vehicle, go see Oscar Tanner or the king of Jordan and I promise you they will help you..

Answered all my questions and we were.able to drive several vehicles. Thanks for all the help

Beware of this place, very unethical. Worst experience we've ever had. Go somewhere else.

I worked with Jones R and he made buying a car easy, informative and and a great experience overall. Thanks Jones!

Bought my Bronco at a different dealership because they weren’t willing to be flexible on pricing,. Since they are closest dealer I have used them for service. Most recent service they charge $120 for simple oil change and then $6 for credit card fee. Fast food places don’t even charge credit card fee. It’s not that $6 is going to put me in bankruptcy but the overall condescending “you’re an idiot and we will take advantage when we can” attitude was a put off. I only use dealers for service for cars under warranty, but never again. Not sure why dealers love to push away service customers. Shopping for a Ranger Raptor now and they have a few but same story on pricing and attitude so off I go, taking my local business elsewhere.