500 South Main Street
Moab, UT 84532
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Just passing through and experienced problems w my F150. Service desk was quick and diagnosed the issue. I was back on the road, travel trailer in tow, heading for the next campground. Thanks to George & Levi.
Great service. Had my oil changed and brakes replaced. George was great to work with. I was in and out with good timing.
Been in about 6 times. Not once did someone approach us to ask if we needed help. Very unfriendly. Work for the city and they did a shammy job with our vehicles. When they failed to finish a job, upon calling to have it finished they said we would have to wait a couple of days...wrote 6 times on the email service to have recall work done. No response.
I called and called about our recall on my ford fusion on the air bag first they said they had to order the part no call back. Then called them again a month later was told again they had to order part no call back if the part came. Today again tried to call them when talking to service department they hung up on us and when trying to call back phone rang and rang then just hangs up on you.
I left my drivers license lay on the console and it slid through a small opening between the dash and console of my F350. I needed my license for ID to fly home. Moab Ford’s service manager took the dash apart and retrieved my license that same morning and didn’t charge me a cent. I have driven Fords for most of my life and this is one of the best dealerships I have dealt with.
Was charged 400 dollars for oil change and diesel filter replacement. My home dealer charges 240. We travel all over US and it is 120 dollars higher than any we have had done.
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