2890 South Rochester Road
Rochester Hills, MI 48307
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My experience at Serra Ford was very smooth and amenable. Shawn Burchi, my salesperson, went out of her way to be accommodating.
Shawn is a great salesperson, she made the process very easy for us. We will go to her again in the future.
I always have the best experience at the dealership and the sales person I had this time his name is Charlie Green was truly amazing went above and beyond his job in my opinion.
Professional is the word that best describes Serra Ford. Brandon, my sales representative, made sure that every detail concerning the purchase of my new vehicle was addressed.
Hometown dealership was not only convenient but a pleasure to work with. My salesperson, Brad Shiller, not only went out of his way to anticipate our needs but to actually order two early 2026 Ford Explorers for our in-person evaluation. We needed to evaluate the seating arrangements for special requirements as well as the interior color combinations. We have worked with Brad on two purchases and will certainly utilize his services when it comes time to purchase another vehicle.
Very professional operation. Employees were outstanding. Good stock on lot. Reviewed full breath of options. Had trial runs. Made selection, and concluded purchase agreement. Very smooth coordination between employees.
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