My experience was very positive. The team was very friendly, attentive, and professional from the beginning. The whole process was easy and smooth, and the vehicle was in excellent condition. I felt well taken care of and I would definitely come back again

Jacob Berger was extremely helpful, patiently answering each question and offering great information. Thank you, Jacob.

I can't even begin to describe how easy purchasing my new vehicle was for me and my wife. Bailey was everything and then some. She made this experience better than I could have ever imagined. Thanks for all your assistance with this.

Dealership was hugh and tight. Knew what I was coming in for so I met with Nick and was driving home with my new truck in no time.

Extremely satisfied with the entire experience I had visiting (for the first time) Serra Ford Rochester Hills. I searched for the vehicle online, contacted the dealership, made an appointment and purchased the vehicle. Because of a Title delay, I had to wait for it to get to the dealership. When it arrived days later, I was able to close on the Ford Edge Titanium. The sales rep, Brandon W, was excellent from start to finish. Fantastic communication during the entire process. After I said I wanted this Edge, Brandon took extreme care not to have the SUV mistakenly sold by another rep. He even went as far as tagging it with a sign saying that this Edge was not for sale anymore. I highly recommend this dealership for the way they handled the sale of the Edge. I was treated with kindness and professionalism. Most importantly, with respect. All the sales reps I encountered were very friendly and helpful. A great group of sales and financial staff made it a pleasant experience. I will definitely go back when I need to purchase another vehicle.

Jeremy Randolph is a pleasure to deal with. He's very knowledgeable on the inventory. We've been going to him for years.