Please update the areas marked in red before submitting.
How would you rate Matt Merlino?
How about BMW of Sarasota?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Andrew was professional, had a lot of expertise and well versed on what my vehicle needed and explained it all to me in terms that I understood. He was extremely responsive and knowledgeable

Easy scheduling an appointment. Easy checkin. Pleasant service experience. No thanks No No no no

Sales and finance staff both very courteous and attentive, followed through perfectly during all discussions. Awaiting install of replacement for defective dashboard part on "order" for the past three weeks!! No estimated delivery date available as of 12/9!!!

BMW of Sarasota and their staff have always been helpful, professional and supportive during my scheduled or unscheduled vehicle maintenance ensuring operation, safety and my satisfaction.

Great service. Friendly people. Good facilities. Pleasant waiting area. Easy to schedule appointments. Multiple ways to communicate.

Scheduling an appointment was easy. Andrew Montgomery is always a pleasure to work with - professional, excellent customer service and extremely helpful.