3385 Alpine Ave NW
Grand Rapids, MI 49544
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The service dept. is very professional, friendly and knowledgeable. They advised what services I need to have preformed on my car next but never at any time made me feel any pressure.
Lafontaine Ford is an exceptional dealer/service center. Drew Hubert is an outstanding customer/service writer. They have an excellent service department and staff. They were able to get my truck in quickly, gave me a ride home while the truck was in, sent me a video of the truck inspection, completed the work and delivered my truck back home to me. Absolutely outstanding service! Lafontaine Ford is an exceptional dealer/service center. Drew Hubert is an outstanding customer/service writer. They have an excellent service department and staff. They were able to get my truck in quickly, gave me a ride home while the truck was in, sent me a video of the truck inspection, completed the work and delivered my truck back home to me. Absolutely outstanding service! LaFontaine Ford keeps my truck in good health and keeps me on the road.
Exceptional service in new car department, excellent response time and communication and would buy from them again.
On time and fair pricing.. With free pickup and delivery it was a pleasure to work with.
Service was efficient and staff were very helpful I was able to borrow a car without cost due to warranty and would not have known this if Jordan didn’t let me know.
Only dealership I know that has a mobile service van to do work at your house
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.